Returns & Exchanges
At SPX, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Request
Log into your SPX account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
- 2.Pack Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.